Patient Privacy Code Info Sheet

About this resource
Author: Waterloo Wellington Regional Cancer Program
Revised: January 2024

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Patient Privacy Code

A Guide to WRHN Cancer Centre’s Patient Privacy Code

For more information:

WRHN Privacy Office

835 King St. W, Kitchener, ON
519 749 4275

The Information & Privacy Commissioner (IPC) of Ontario

2 Bloor St. E, Suite 1200, Toronto, ON
1 800 387 0073 or
416 326 3333

Our Privacy Program

At WRHN Cancer Center (WRHN CC) patient privacy matters. By using a privacy code, patients can control who can receive personal health information on their behalf.

Patient Privacy Code

The patient privacy code is a unique four (4) digit code given when you become a patient at WRHN CC. When a patient shares their privacy code with trusted people, they are giving staff permission to share information about their health.

How it Works

When a care partner requests information without a patient’s privacy code, staff can share:

If a patient is registered with WRHN CC
Patient location if at WRHN CC that day
Confirm future appointment date and time

When a care partner requests information with a patient’s privacy code, staff can share:

The details listed above, and:
Details about future appointments
Details about the patient’s health status by the appropriate care team

A patient can request a new privacy code at any time. This code will stay with the patient during their care at WRHN CC. This code will be different from the privacy code used on inpatient units.

For more information, contact the WRHN Privacy Office.

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Use this resource for your information only. It does not replace medical advice from your doctor or other healthcare professionals.

Email: [email protected]

Website: www.cancerwaterloowellington.ca