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About This Resource

Author: Waterloo-Wellington Regional Cancer Program

Revised: March 2024

PEM: n/a

Information for Patients, Family and Care Partners

Your Voice Matters: A Patient Experience Survey

Your Voice Matters is a survey for people in Ontario who are getting cancer care. It helps us know how you feel about your most recent cancer care visit. 

It takes about 5 minutes to complete the survey. You can complete the survey every 30 days. 

This survey is different from the Your Symptoms Matter assessment. 

Your answers will be kept private and confidential

Your answers are private and will not be seen by your cancer care team.

All answers are combined and sent to Ontario Health (Cancer Care Ontario).

The overall results are then shared with your hospital by Ontario Health (Cancer Care Ontario).

How to fill out Your Voice Matters

  • Using your own device (like a cell phone, computer, or tablet) by going to this link: https://isaac.ontariohealth.ca/
  • At a kiosk, computer, or tablet in the cancer clinic
  • By scanning the QR code that you see here or on a Your Voice Matters poster

Patient Experience Contacts

You can share feedback about your experience directly with your care team. If your concern needs more attention, please contact:

Patient Relations

Phone: 519-749-4300 ext. 2966

Email: [email protected]

Logo for Waterloo Wellington Regional Cancer Program, Ontario Health (Cancer Care Ontario)
Black and white QR code on a white background. The QR code is centered and contains encoded digital information.

Use this resource for your information only. It does not replace medical advice from your doctor or other healthcare professionals.

Email: [email protected]

Website: www.cancerwaterloowellington.ca