The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Providers can refer patients to the Waterloo Regional Eye Program through Ocean. If you are not registered with Ocean, there are other ways you can refer a patient:
For more information about the referral process, visit the Waterloo Region Eye Program website.
If you have questions or need assistance, please contact:
Aimee Messner, Manager
Ambulatory Care
Email: [email protected]
