The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
At Waterloo Regional Health Network (WRHN), our team is here to support you, even before you arrive.
Whether you are visiting a loved one or coming for care, they are here to help you get you to the right place and feel prepared for your visit.
835 King St. W., Kitchener, Ont. N2G 4K9
Switchboard: 519-742-3611
Automated: 519-749-4300
Public Transit:
These Grand River Transit (GRT) routes stop near WRHN @ Midtown:
Patient Drop-Off:
If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is at the main entrance and is accessible.
WRHN @ Midtown has a parking garage for both short- and long-term parking. Pay-and-display parking is also available in the driveway loop near the main entrance and the parking lot outside the Emergency Department.
Parking rates:
If you have any questions or need help with parking, please call us at 519-749-4300, ext. 2883.
911 Queen’s Blvd., Kitchener, Ont. N2M 1B2
Automated: 519-744-3311
Public Transit:
These Grand River Transit (GRT) routes stop near WRHN @ Queen’s Blvd.:
Patient Drop-Off:
If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is located at the main entrance and is accessible.
WRHN @ Queen’s Blvd. offers visitor parking at 55 Spadina Rd. W.
Parking rates:
If you have questions or need help with parking, please call us at 519-749-4300, ext. 2883 or email [email protected].
3570 King St. E., Kitchener, Ont. N2A 2W1
Switchboard: 519-742-3611
Automated: 519-749-4300
Public Transit: This Grand River Transit (GRT) route stops near WRHN @ Chicopee:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is located at the main entrance and is accessible.
WRHN @ Chicopee has a gated main parking lot for both short- and long-term parking. Pay-and-display parking is also available near the main entrance and at the specialized mental health entrance on Morrison Road.
Parking rates:
If you have questions or need help with parking, please call us at 519-749-4300, ext. 2883.
52 Glasgow St., Kitchener, Ont. N2G 2H1
Reception: 519-749-4318
Public Transit: These Grand River Transit (GRT) routes stop near WRHN @ 52 Glasgow:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is in the parking lot behind the building (off Glasgow Street) and is accessible.
WRHN @ 52 Glasgow has parking available behind the building. You can park for free in one of two visitor spots at this location. Additional parking is available across the street at WRHN @ Midtown.
40 Green St., Kitchener, Ont. N2G 4K9
Switchboard: 519-742-3611
Automated: 519-749-4300
Public Transit: These Grand River Transit (GRT) routes stop near WRHN @ 40 Green:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is in the parking lot at 40 Green St. and is accessible.
WRHN @ 40 Green has a pay-and-display parking lot at 40 Green St. Parking costs $3.75 for every half hour, with a daily maximum of $15.75. Additional parking is also available in the WRHN @ Midtown parking garage. If you have questions or need help with parking, please call us at 519-749-4300, ext. 2883.
850 King St. W., Kitchener, Ont. N2G 1E8
Switchboard: 519-742-3611
Automated: 519-749-4300
Public Transit: These Grand River Transit (GRT) routes stop near WRHN @ 850 King:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is behind the building and is accessible. Use the driveway off King Street West, on the northwest side of the building.
There is no parking at WRHN @ 850 King, but you can park across the street at WRHN @ Midtown.
400 Queen St. S, Kitchener, Ont. N2G 1W7
Automated: 519-744-3311
Public Transit: These Grand River Transit (GRT) routes stop near WRHN @ 400 Queen St.:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is located at the main entrance and is accessible.
WRHN @ 400 Queen St. has a surface lot with free parking available. There is also two-hour parking available on David Street (along Victoria Park).
435 The Boardwalk, Waterloo, Ont. N2T 0C2
Cardiac Outpatient Clinics: 226-806-5911
Airway Outpatient Clinic: 226-896-2026
Public Transit: These Grand River Transit (GRT) routes stop near WRHN @ The Boardwalk:
Patient Drop-Off: If you are travelling by car, taxi, or GRT MobilityPLUS, the patient drop-off area is at the main entrance and is accessible.
WRHN @ The Boardwalk has free parking available outside of Medical Centre 2. For more information about parking, visit The Boardwalk’s website.
To help make your visit better, we offer discounted parking passes for patients and visitors at our hospital sites.
You can use your pass to enter and exit the parking lot as many times as you need each day. Passes are valid for one year from when you buy them. They can be used several days in a row or on different days throughout the year.
In addition to discounted multi-day passes, we also offer discounted parking passes for patients and families in the following programs.
If you would like a program-specific parking pass, talk to your care team. They will give you a parking validation slip that you can bring to the Precise ParkLink parking office at the Hospital to buy your pass.
| Program | Cost |
|---|---|
| Children and Youth, Childbirth, and Neonatal Intensive Care Unit (NICU) | $34 for four weeks |
| Renal/Kidney Care | $26 for four weeks, $52 for eight weeks, and $78 for 12 weeks |
| Outpatient Cancer Care | $34 for four weeks, $68 for eight weeks, and $102 for 12 weeks |
| Pulmonary Rehabilitation | $16.85 for four weeks and $33.75 for eight weeks |
You can buy discounted and program-specific parking passes from Monday to Friday between 7 a.m. and 4:30 p.m. at the Precise ParkLink parking offices at the Hospitals. The offices are on level one of the parking garage at WRHN @ Midtown and in the main parking lot at WRHN @ Chicopee.
Day passes and 30-day passes allow you to enter and exit the parking lot as many times as you need for 24 hours. You can buy passes at the pay stations in the main lobby.
We are committed to making our programs and services accessible for everyone. If you have questions or need accommodations, please contact the Patient Experience Team at 519-749-4730 or [email protected].
