The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Our food and shops at Waterloo Regional Health Network (WRHN) are here to make your visit easier and more comfortable.
Each time you visit Tim Hortons, the gift shops, or our pharmacies, you also give back to WRHN. Every purchase supports patient care, helping people get the health services they need, when they need them, close to home.
Patients, families, and visitors are welcome to relax and enjoy a meal or snack during their visit to WRHN @ Midtown. The cafeteria is on the main floor past the lobby, next to Tim Hortons.
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Tim Hortons is closed on December 25.
Our gift shop and pharmacies are here to support you during your visit to WRHN @ Midtown. The pharmacies also offer services to local communities, helping community members who need to fill a prescription or get health advice.
If your loved one is staying at WRHN @ Midtown, you can send them a gift to brighten their day.
Call the gift shop Monday to Friday between 9:30 a.m. and 1:30 p.m. A volunteer will bring your gift right to the patient’s room.
Phone: 519-749-4300, ext. 2705
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Hours are subject to volunteer availability. The gift shop is closed on statutory holidays.
Phone: 519-749-4227
Fax: 519-749-4327
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Phone: 519-749-4227
Fax: 519-749-4327
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Grab a bite from Subway or get a coffee from Tim Hortons when you visit WRHN @ Queen’s Blvd. The cafeteria is on the lower level and offers a quiet space to enjoy your meal. You can get there using the stairs near the main entrance or the elevator from the lobby.
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Tim Hortons is closed on December 25.
Looking for a thoughtful gift or need to fill a prescription? Our gift shop and pharmacy are open to patients, visitors, and the community and make it easy to find what you need in one place.
Send a gift to a loved one staying at WRHN @ Queen’s Blvd.
Call the gift shop when it is open, and a volunteer will bring your gift right to their room.
Phone: 519-744-3311, ext. 6442
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Phone: 519-745-7077
Fax: 1-866-855-2060
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The WRHN @ Chicopee cafeteria is a welcoming spot to sit, eat, or relax. You will find it on the main floor in Village Centre. Just follow the hallway on your right from the main entrance.
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Tim Hortons is closed on December 25.
Whether you are here for care or visiting a loved one, the gift shop and pharmacy offer everyday items and support. The pharmacy also serves the wider community, helping patients, visitors, and community members alike.
Phone: 519-749-4300, ext. 7155
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Phone: 519-894-8399, ext. 8399
Fax: 519-894-8378
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