The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Waterloo Regional Health Network (WRHN) is here to support the health and well-being of individuals and families across Waterloo Wellington, and beyond.
We are making it easier to get care. We are innovating and improving how care is delivered. And we are creating better experiences for everyone who comes through our doors.
Outstanding care that’s personal, seamless, and reimagined.
Located in one of the fastest growing regions in the province, WRHN is working to build a healthcare network to meet the needs of the communities we serve, now and in the future. With an expected population of 1 million by 2050, we are leveraging innovation and technology to make sure everyone can get the care they need, when they need it most.
Together, we are building a health network that works for you. WRHN represents the merger of two hospitals into a single healthcare organization. As we work on our strategic plan for 2026 to 2029, we invite you to get involved and share your input.
Outstanding care that’s personal, seamless, and reimagined.
Lead boldly, serve with compassion, consistently deliver high quality care, and partner to advance health for all.
We are honoured to care deeply for every patient, family, team member, and our communities. We are trusted to serve with compassion, respect, and empathy.
We turn challenges into growth. We embrace innovation and seek better ways to care and to heal. With courage, we champion creative thinking and follow through on bold visions to meet our communities’ evolving needs.
We are committed to excellence, every day. We educate, inspire, and grow through curiosity and continuous learning.
We partner with patients and collaborate across roles, teams, and beyond our hospital walls. We communicate openly and truthfully, share knowledge, and strengthen relationships.
WRHN delivers care that puts patients first. To do this, we focus on connection and community. We are working hard to build strong, lasting partnerships to allow us to deliver the care you need when you need it. We actively listen and adapt, creating innovative ways to support you better. The result? Meeting your healthcare needs today and in the future.
WRHN is proud to care for the communities of Waterloo Wellington and beyond. WRHN is home to 19 areas of care, including seven regional programs that serve patients across the province, in places like Brant, Bruce, Grey, Haldimand, Huron, Norfolk, Oxford, and Perth counties.
With three hospital sites, five community sites, and more than 10 partner sites, WRHN is here for patients and families close to home. Our regional programs help care for more than 10 per cent of Ontario’s population.
In 2024/2025, we served more than 224,000 patients, providing nearly 741,000 visits, including:
The care we provide supports children and adults of all ages and from many backgrounds through every stage of life.
WRHN is committed to working with community members, partners, and local organizations to build a health network, shape services, and deliver care that meets the needs of the diverse and rapidly growing population we serve, now and in the future.
WRHN provides healthcare that is respectful, inclusive, and culturally safe for all. We believe everyone should have a fair chance to be as healthy as possible. That is why we are working to remove barriers to care and deliver health services in ways that meet each person’s unique needs.
Our team strives to deliver exceptional healthcare experiences with compassion. As a part of the communities we serve, everyone you see working and volunteering at our sites is your neighbours, friends, and even coaches on your child’s teams. From creating jobs to supporting research and innovation, WRHN is playing an active role in building a healthier, stronger Waterloo Wellington.
Waterloo Regional Health Network (WRHN) Foundation is WRHN’s charitable partner. The Foundation supports local communities’ health and well-being by raising money for important programs, resources, and equipment at WRHN.
Most new and replacement hospital equipment is not covered by government funding. Instead, foundations work with donors and communities to bridge this gap by raising money for key needs such as:
Their support helps patients get the best care possible, now and in the future.
When you support WRHN through the Foundation, you help ensure friends, neighbours, and loved ones can get the care they need and deserve — right here at home. Every donation to WRHN Foundation makes a difference for patient experience and lays the groundwork for care that is fueled by innovation, delivered with compassion, and accessible to everyone.
