The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Our team is here to help you take care of your vision. When you come to Waterloo Regional Health Network (WRHN), your eye care is coordinated through the regional eye program to connect you with the right specialists and services.
WRHN is proud to be home to the Waterloo Regional Eye Program. It serves patients from across Kitchener, Waterloo, Cambridge, Guelph, and surrounding areas. This makes it easier and faster to get high-quality care close to home.
In this short video, patients and care providers share how the program supports access to expert eye care across the region:
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The eye program offers surgery, clinic visits, and education for people with eye conditions. Our team has expertise in cataract and retinal surgery. They use the latest treatments and techniques to help restore vision and prevent blindness.
To help lower wait times for cataract surgery, some patients may have their procedure with TLC Vision. They are a trusted partner of WRHN. Your eye specialist will talk about this option with you if it might be right for you.
Care through this partnership is part of eye services at WRHN. Procedures are performed by fully credentialed surgeons. They meet our high standards and have a strong focus on safety, quality, and patient comfort.
This short guide has everything you need to help you get ready for your eye surgery. It explains what to expect and what to do before your procedure.
Please:
Taking these steps will help your care team prepare and make your visit go smoothly.
WRHN @ Queen’s Blvd.
Main floor
Phone: 519-749-6578, ext. 1951
WRHN @ Queen’s Blvd.
Day surgery, fourth floor
Phone: 519-749-6933
