The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
The General Medicine Teams at Waterloo Regional Health Network (WRHN) supports adults with many types of health conditions. We work together to understand your overall health and give you the right care for your needs.
General and internal medicine help prevent, diagnose, and treat adults’ health conditions. It covers many different conditions and parts of the body. This is different from other specialties, which usually focus on one area of the body.
Our team includes:
They have the skills to care for many kinds of health concerns. These include short-term illnesses and long-term health conditions.
We are here to help you get the right support at the right time. The services we offer include:
For more information about getting to WRHN or contacting our team, please visit:
General medicine units care for patients who need hospital treatment for medical conditions. Our team works closely with you and your family during your stay. They provide safe, comfortable care to help you get stronger and recover.
Clinical teaching units care for patients who need to stay in the hospital. The care team includes residents and medical students. They work together with nurses and other health professionals to care for patients. The team is led by an internist. This is a doctor who has special training to find and treat complex health problems in adults.
General medicine units care for patients who need to stay in the hospital for treatment. Your healthcare team will care for you during your stay. They will also support you as you move to the next steps in your care.
General medicine outpatient care offers care without needing to stay in the hospital. Our team works with you to support your well-being. We offer tests and treatment and can help you manage your health.
The Diabetes Education Centre supports adults with diabetes. We offer education and services for patients and their families. Our team is here to help you manage your diabetes and stay healthy.
Our services include insulin pump therapy, education programs, and insulin initiation. We teach patients how to use insulin pumps and adjust their insulin. We also support those starting insulin or needing changes to their insulin routine.
We offer individual and group education sessions. You can learn about important topics, such as:
When you come to your appointment, be sure to bring the items listed in What to Bring. Please also bring your logbook, glucose meter, and any insulin or insulin pens you use.
For information about diabetes care for children, visit the Children & Youth page:
The Internal Medicine Clinic helps patients get the right care and treatment. We work closely with family doctors and nurse practitioners, so you can get care quickly.
At your appointment, you will meet with an internal medicine doctor to talk about your health. After, we will send a report to your family doctor. This information will help guide the care they give you.
It is a chance for your family doctor to get support from a specialist. It can help them understand and treat your health condition better.
As we get older, our health needs can change. WRHN offers care specifically for older adults. Our team can help you manage your health and keep as much independence as possible. We will work with you and your family to provide the support you need.
We understand that older adults have different care needs. This program offers care that meets the specific needs of patients who are over 65 years old.
Our team works closely with patients and their families. Together, we help patients keep and improve their independence. Our goal is to help you go home, feeling safe and confident.
This service helps older adults get the care they need while they are in the hospital. It supports people who:
Our team includes doctors and advanced practice nurses. They have specific training to care for older adults. During your appointment, they may run tests and talk with you about your health. After, they will share advice with your care team to help to guide your care.
This is called a consultation. It is a chance for your care team to get advice from a specialist. This helps them learn more about your health conditions, so they can give you the best care and treatment. We also work together to create a plan to support your health.
The Geriatric Medically Complex Clinic provides care for older adults with health needs in more than one area. Our team can help manage complicated health needs that happen at the same time.
We care for patients experiencing dementia, frequent falls, fractures, depression, and chronic pain. We also help when there are added challenges, such as:
Our goal is to work with you to make a care plan that supports health, safety, and quality of life.
Clinical Teaching Unit
Fifth floor, D wing
General Medicine Unit
Eighth floor, A, B, and C wings
Phone: 519-749-4300, ext. 2342
Inpatient Stroke/Medicine
Fifth floor, D wing south
Phone: 519-749-4300, ext. 2870
400 Medicine
Fourth floor
Phone: 519-744-3311, ext. 4663
Clinical Teaching Unit
Fourth floor
Phone: 519-744-3311, ext. 4663
500 Medicine
Fifth floor
Phone: 519-744-3311, ext. 6450
700 Medicine
Seventh floor
Phone: 519-744-3311, ext. 6430
WRHN @ Midtown
Internal Medicine Clinic
Second floor, F wing
Phone: 519-749-4300, ext. 2910
WRHN @ 40 Green
Adult Diabetes Education Centre
Fifth floor
Phone: 519-749-4300, ext. 2622
WRHN @ Midtown
Acute Care of the Elderly Unit
Fifth floor, A and C wings
Phone: 519-749-4300, ext. 2688
WRHN @ Queen’s Blvd.
Geriatric Medically Complex Clinic
First floor
Phone: 519-749-6425
