The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
When you need surgery, Waterloo Regional Health Network (WRHN) provides safe, expert care. Our team is here to support you and help you feel prepared before, during, and after your surgery.
WRHN offers many types of surgery. These include regional programs that provide eye, heart, spine, hepato-pancreatic biliary (HPB), and chest surgery. Our experts work together to give excellent care to people across the region.
If you are referred to WRHN for surgery, our team will contact you to explain the next steps and help you get ready.
For more information or to find out where to go for your care, visit:
The Fracture Clinic at WRHN @ Midtown cares for people who have broken or fractured bones. To help you feel better, our surgeons provide services like:
We work closely with the emergency and imaging teams to make your care as smooth as possible.
When you come for your appointment, please register at patient registration on the second floor. Our team works hard to stay on schedule, but sometimes emergencies mean you may need to wait longer. Thank you in advance for your patience and understanding.
Before your surgery, you may need to come to the hospital for an appointment. The Pre-Surgical Clinics help you get ready. Being prepared can help you feel more at ease and recover more quickly.
During your visit, a nurse will talk with you about:
You may do tests like blood work or X-rays. You may also need to meet with an anesthesiologist or other specialists.
Some people do not need to come to the hospital for an appointment before surgery. Instead, they may have a phone appointment with a nurse.
Whether your appointment is in person or by phone, our team is here to support you. We will make sure you know what to expect before, during, and after your surgery.
A day surgery procedure means coming to the hospital for a planned surgery and going home the same day. Your care team will:
We will give you written care instructions before you go home. We may also give you a prescription for medicine if needed.
Sometimes, recovery takes longer than planned. If that happens, you may need to stay in the hospital overnight.
WRHN @ Midtown: If you had an appointment at the Pre-Surgical Clinic, go to the Day Surgery Unit at your scheduled time. If you did not have an appointment at the Pre-Surgical Clinic, arrive two hours before surgery. Go to patient registration on the second floor.
WRHN @ Queen’s Blvd.: Go to patient registration on the first floor at your scheduled time. Your team will let you know how early you need to arrive.
Our team is here to make sure you feel safe, informed, and well cared for during your surgery and recovery.
If you need to stay in the hospital after your surgery, you will recover in our inpatient surgery unit.
A team of nurses, doctors, and other health professionals will care for you. Depending on your needs, you may also get care from:
The team is here to make sure you feel safe and cared for while you heal. We will work with you to create a care plan to help you recover safely and go home as soon as you are ready. We can also connect you with a case manager from Ontario Health atHome to help you plan the next steps and address any concerns about continuing recovery at home.
WRHN is home to regional surgery programs. They help more people across the region and nearby communities get expert care closer to home.
WRHN is proud to be a designated cancer surgery centre for:
Our team has the tools, training, and experience to give you safe, high-quality care.
Cardiac surgery, or heart surgery, helps treat many heart conditions. Our team of heart surgeons, nurses, and other experts work together to give care that fits your needs. WRHN is a Regional Cardiac Care Centre and provides heart care across Waterloo Wellington and beyond.
WRHN @ Queen’s Blvd. offers surgery for people with eye conditions. Our team specializes in cataract and retinal surgery. They use the latest tools and treatments to help people see better and keep their eyesight. As a part of the regional eye program, we can connect you with the right specialists and services.
WRHN hosts a regional spine surgery program. It provides upper and lower back surgery to patients across Waterloo Wellington.
A guide about appointments at the Pre-Surgical Clinics. Learn what to expect & how we help patients prepare for surgery.
Guide
Oct 9, 2025
WRHN @ Midtown
Second floor, A wing
Phone: 519-749-4300, ext. 2637
WRHN @ Midtown
Pre-Surgical Clinic
Second floor, B wing
Phone: 519-749-4300, ext. 2123
WRHN @ Queen’s Blvd.
Pre-Surgical Clinic
First floor
Phone: 519-749-6907
WRHN @ Midtown
Second floor, B wing
Phone: 519-749-4300, ext. 2646
WRHN @ Queen’s Blvd.
Second floor
Phone: 519-744-3311, ext. 6654
WRHN @ Midtown
Sixth floor, D wing
Phone: 519-749-4300
ext. 5960 (north unit)
ext. 2407 (south unit)
