The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Services are provided to individuals from the age of six to 17 years old who reside in Kitchener, Waterloo, Wellesley, Wilmot, or Woolwich.
If you have questions or need assistance, please contact:
Phone: 519-749-4300, ext. 3863
Please include the required documentation listed in the referral checklist with your referral.
If you have questions or need assistance, please contact:
Phone: 519-749-4310
The clinic provides one-time consultation for patients 18 years of age and older who require diagnostic clarification and treatment recommendations. Patients must reside in Kitchener, Waterloo, Wellesley, Wilmot, or Woolwich. Please review the exclusion criteria listed on the form before submitting your referral.
If you have questions or need assistance, please contact:
Phone: 519-749-4310
The clinic provides short-term, time-limited involvement for patients 18 years and older who require initiation, adjustment, and monitoring of psychiatric medications. Patients must reside in Kitchener, Waterloo, Wellesley, Wilmot, or Woolwich. Please review the exclusion criteria listed on the form before submitting your referral.
If you have questions or need assistance, please contact:
Phone: 519-749-4310
Please include the required test results and documentation listed on the form with your referral.
If you have questions or need assistance, please contact:
Phone: 519-749-4310
If a patient’s condition is life threatening and/or they are highly unstable and/or unsafe, please send them to an emergency department using police or ambulance services if necessary. The process may include:
If same day intervention is required:
For non-urgent cases, please fax a completed referral form to 519-749-4271. Forms are available in the sections above. For more information, please call 519-749-4310.
