The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
Rehabilitation at Waterloo Regional Health Network (WRHN) can support you when you need it most. Our skilled team works with you to build a care plan that fits your needs and goals.
The Rehabilitation Team can help you manage a health condition or support you after:
We offer many services and supports, both in the hospital and our outpatient clinics.
If you are staying in the hospital and need rehabilitation services, your care team will arrange them. You can also contact us or talk to your family doctor to learn about rehabilitation in the community.
For information about getting to WRHN or contacting our team, visit:
After an illness or injury, you may need to stay in the hospital to start to recover. Our programs offer short-term, focused therapy during your hospital stay. Our team is here to help you:
Skilled team members will work with you to help you get ready to leave the hospital. After you go home, you may continue recovering with support from services in the community.
Rehabilitation does not always mean staying in the hospital. The rehabilitation outpatient clinics at WRHN help people get stronger, move more easily, and live more comfortably at home. Our caring teams work with you to support your goals in a welcoming, friendly space.
This clinic helps adults who have trouble speaking or writing. Our team works with you to find high-tech communication tools to meet your needs. These are called Augmentative and Alternative Communication (AAC) systems. They can help you take part in day-to-day activities and stay connected with the people in your life.
The Neuro Rehabilitation Clinic helps people who have had a stroke or problems with their brain, spinal cord, or nerves. Services include occupational therapy, physiotherapy, recreation therapy, social work, speech therapy, and dietitian support. The team can help you with things like:
Each service offers assessments, therapy, and health education. Our goal is to help you recover and become as independent as possible.
The Prosthetic and Orthotic Clinic helps people who need special devices to support movement and independence. Prosthetics are devices that replace a missing arm, leg, foot, or hand. They help with movement and daily activities. Orthotics are custom supports, like braces or splints. They improve movement, balance, or comfort.
If you have had a lower-limb amputation or need custom orthotics, our team can help. We provide appointments, assessments, treatment, and follow-up care. We will work with you to make sure your device fits well and works for your needs.
The Pulmonary Rehabilitation Clinic helps people with serious lung diseases feel stronger and breathe easier. This short-term program teaches you how to:
This clinic helps people with conditions that affect how their body moves and works. You will see a doctor called a physiatrist, who has special training in physical medicine. They can:
If you have trouble swallowing, our clinic can help. We offer tests to see how well you swallow, including special X-ray studies if needed. You will work with a speech-language pathologist to get treatment and support.
The Pain Management Centre at WRHN helps people who have long-lasting pain that does not go away easily. This is called chronic pain. Chronic pain means feeling pain for more than three months, even after the body has healed. This kind of pain is also different from sudden, short-term pain that warns us about an injury or illness.
If you live with chronic pain, our team will work with you to lower pain and improve your day-to-day life. Our goal is to help you feel better and regain your independence, so you can do more of the things you enjoy.
Rapid Access Clinics for Low Back Pain help people manage lower back pain and the symptoms it causes. Physiotherapists and chiropractors with special training will assess your pain and create a care plan for you. They can help you get the right treatment and feel better sooner. Talk to your family doctor or nurse practitioner to see if this clinic is the right choice for you.
WRHN @ Chicopee
High Intensity Stroke and General Rehabilitation
Second floor, Union Terrace
519-749-4300, ext. 8318
WRHN @ Chicopee
Low Intensity Rehabilitation
Fourth floor, Union Terrace
519-749-4300, ext. 8320
WRHN @ Chicopee
Pain Management Centre
Main floor, Pioneer Terrace
519-749-4300, ext. 7860
WRHN @ Chicopee
Rapid Access Clinics for Low Back Pain program
Main Floor, Pioneer Terrace Wing
519-749-4300, ext. 7862
WRHN @ Chicopee
Communication technology clinic
Pioneer Terrace, 1st Floor
519-749-4300, ext. 7278
WRHN @ Chicopee
Neuro Rehabilitation Clinics
Union Terrace 1st floor
519-749-4300, ext. 8340
WRHN @ Chicopee
Prosthetic and orthotic clinic
Main floor, Pioneer Terrace
519-749-4300, ext. 7860
WRHN @ Chicopee
Pulmonary rehabilitation clinic
Union Terrace 1st floor
519-749-4300, ext. 7309
