The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
If you or someone you care about has experienced sexual assault, domestic violence, or human trafficking, our team at Waterloo Regional Health Network (WRHN) can support you.
As the region’s Sexual Assault and Domestic Violence Care Centre, our team provides safe care with compassion. The team is available 24 hours a day, seven days a week at all Waterloo Region emergency departments.
The team is made up of specially trained nurses and social workers. Services we offer include:
We also work closely with local community organizations. They help us make sure you get the care and support that is right for you.
Go to the Emergency Department at WRHN @ Midtown, WRHN @ Queen’s Blvd., or Cambridge Memorial Hospital if you need care. The team will be called to meet with you in a private space.
We care for people of all ages, genders, and sexual orientations. Care is kept private, and you will never be judged.
If you have questions or want to plan counselling call us at 519-749-6994. If you are in danger or crisis right now, call 911.
If you are worried that a child or youth has experienced sexual assault in the past 30 days and needs urgent care, please go to the Emergency Department at WRHN @ Midtown, WRHN @ Queen’s Blvd., or Cambridge Memorial Hospital.
Our team helps families get the right support at the right time. At the hospital, you will meet with a nurse and a social worker who have special training to help children, youth, and families in these situations. We also work closely with Waterloo Regional Police Service and Family & Children’s Services of Waterloo Region to help keep children safe.
Sexual assault and domestic violence can happen to anyone. These experiences are never your fault. Support is available. Our team provides safe, confidential care. They are here to help you take the next step in the way that feels right for you.
Sexual assault is any sexual contact that you did not want. This can include unwanted touching, kissing, or sex.
If you know or suspect you have been sexually assaulted, you are not alone. We are here to support you with care, information, and choices. All of our services are free and private. This includes any medicines you may need. You can decide what is right for you.
Domestic violence is abuse from someone you are in a close relationship with now or were in a close relationship with in the past. Domestic violence can be emotional, psychological, financial, or physical.
If you are in an abusive relationship, our team offers services that can help. All services are free and private. You can choose which are right for you.
Visit any Waterloo Region emergency department to get support from our Sexual Assault and Domestic Violence Care Team.
