The Emergency Departments are experiencing high volumes of patients who need care. Please be prepared to wait. The most serious cases are treated first.
Not all health concerns need emergency care. You can also book a virtual visit or go to an urgent care clinic for these concerns. For life-threatening symptoms, call 911 or go to the nearest hospital.
Thank you for your patience.
From frontline team members to senior leaders, everyone on our team plays an important role at Waterloo Regional Health Network (WRHN). Together, we provide care that puts patients first and helps them take charge of their health.
Driven by our commitment to high-quality care and a better patient experience, we are here to meet the needs of the communities we serve — both today and in the future. This work is led by our Board of Directors and supported by:
Together, we’re helping build a stronger health system that supports people through every stage of life.
WRHN’s Board of Directors is made up of volunteers who care deeply about the health and well-being of the communities we serve. They govern WRHN, guiding long-term planning and making important decisions to ensure we provide safe, respectful care that meets the needs of each patient and family.
The Board of Directors meets regularly to make decisions, discuss policies, and review how the organization is doing. Board meetings take place about every two months. Upcoming meetings include:
If you or your group would like to speak to the board, you must send a written request. Our co-chairs will review your request and reply on behalf of the board. Please email Catherine Heal, Manager Enterprise Risk, Policy and Governance at [email protected] for more information or to make a request.
Board by-laws and policies are rules that explain how the board works and makes decisions. These rules help the board support WRHN and ensure patients get safe, quality care.
By-Laws
The Senior Leadership Team at WRHN is dedicated to delivering exceptional healthcare experiences with compassion. Each member leads different programs and services, making sure patients get the best care and support.
